This website is operated by White Ellerton Products Ltd.. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about us and:
Who we are
White Ellerton Products Ltd. ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of, your personal information).
Information we collect
a) Personal information you provide to us
We collect the following personal information that you provide to us:
E mail address
Some examples of when we collect this information include:
When registering for an account
When making a purchase
when making a general enquiry
b) Personal information provided by third parties
We may receive information about you from other sources. This information may include:
We will add this information to the information we hold about you for the following purposes:
To check customers credit worthiness
c) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
How we use the information we collect
We collect information about our users for the following purposes:
To identify you and manage any accounts you hold with us
To process your order
Who your information may be shared with
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
Keeping your information secure
We will use technological and organisation measures to keep your information secure. These measures may include the following examples:
User account access is controlled by password
However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:
We may ask you to pay a fee before sending this information to you.
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
If you have any questions about this policy or the information we hold about you, please contact us by:
White Ellerton Products Ltd.
Herts ED6 1US
Telephone: 0208 236 0444
Calls will be answered at the following times:
Monday - Friday 9.00 AM until 5 PM
We may record calls for quality and training purposes.